Corporate Social Responsibility
At iPlan Movilidad we carry out our work under sound ethical principles, fostering a culture based on integrity, transparency and respect in all our professional relationships.
We are firmly committed to equal opportunities, diversity and inclusion, ensuring a workplace free from discrimination where everyone is valued for their talent and contribution.
We also drive corporate social responsibility initiatives focused on sustainable development, respect for human rights, protection of the environment and a positive impact on society. This commitment is an essential part of our strategy and guides our decisions across every area of our work.
QUALITY AND
ENVIRONMENT
iPlan Movilidad informs its clients, partners and stakeholders that it is currently re-certifying its Integrated Quality and Environmental Management System under standards UNE-EN-ISO 9001 and UNE-EN ISO 14001, continuing the process begun in 2015.
This process reaffirms our commitment to continuous improvement, client satisfaction, protection of the environment and compliance with applicable legal and regulatory requirements, consolidating our commitment to excellence and sustainability across all our activities.
EFR MODEL
As a sign of our ongoing commitment to work-life balance, equal opportunities and a responsible, sustainable working environment, iPlan Movilidad is implementing the EFR (Family-Responsible Company) model developed by the MásFamilia Foundation.
ENVIRONMENTAL ASPECTS
Each year iPlan identifies, assesses and manages the direct environmental aspects arising from its business activity, in line with the Quality and Environmental Management System in place at the company under standards 9001 and 14001. This covers the following aspects:
Atmospheric emissions
Discharges to water
Waste generation and management
Soil contamination
Noise generation
Consumption and use of raw materials and natural resources (water, energy, raw materials, etc.)
iPlan Movilidad comunica a las Partes Interesadas que mantiene un Sistema de Gestión Integrado conforme a los requisitos de las normas ISO 9001 e ISO 14001, mediante el cual realiza el seguimiento y la evaluación de su desempeño ambiental.
Como resultado de dicho seguimiento, iPlan Movilidad confirma que su desempeño ambiental es conforme a los requisitos establecidos en las normas ISO 9001 e ISO 14001, mediante la implementación, el mantenimiento y la mejora continua de sus procesos, asegurando el cumplimiento de sus objetivos ambientales y de los requisitos aplicables, promoviendo la prevención de la contaminación, el uso eficiente de recursos y la mejora continua de su desempeño ambiental.
If you would like more details, you can get in touch at: info@iplanmovilidad.com
COMPETITION
LAW
Compliance with competition law is one of the cornerstones of iPlan Movilidad’s corporate culture, and a key part of our company’s responsibility towards its clients, partners, suppliers and consumers in general.
iPlan Movilidad follows a zero-tolerance policy towards anyone who breaches or fails to respect competition law.
COMMUNICATION CHANNEL
iPlan Movilidad provides its stakeholders with a Communication Channel through which clients, suppliers, partners, public authorities and other interested groups can share their queries, suggestions, compliments, complaints or any relevant information relating to our activities. The aim of this channel is to encourage open, transparent, two-way dialogue, reinforcing our commitment to continuous improvement, regulatory compliance and responsible management. All communications are confidential and handled diligently to ensure an appropriate and timely response.
WHISTLEBLOWING CHANNEL
Purpose and scope
In compliance with Law 2/2023 of 20 February, which regulates the protection of people who report regulatory breaches and the fight against corruption, iPlan Movilidad has an Ethics and Whistleblowing Channel to receive reports of actions or omissions that may involve possible legal breaches, fraud, corruption or irregular conduct.
This channel is available to employees, former employees, contractors, suppliers, partners, directors and anyone connected with the company”s activity.
Guiding principles
All reports are confidential and only authorised staff have access to them.
Protection against reprisals is guaranteed for those who report in good faith.
Anonymous reports are accepted, although identifying yourself makes follow-up easier.
How does it work?
You can send your report through this secure online form. Access the Whistleblowing Channel.
The company will issue an acknowledgement of receipt within a maximum of 7 calendar days of receiving it.
Following an initial assessment and internal investigation, a response will be given within a maximum of 3 months.
The Channel is managed by an independent Officer, responsible for ensuring compliance with the procedures, confidentiality and the protection of those who report.
SUPPLIERS
In order to ensure compliance with our Integrated Management System based on standards ISO 9001 and ISO 14001, we inform you of the requirements applicable to the products and services supplied to our organisation.
1. Comply with the legislation in force applicable to your activity.
2. Ensure that the products/services supplied conform to the agreed specifications.
3. Report any incident that may affect quality, deadlines or environmental requirements.
4. Apply good environmental practices, especially in waste management, pollution prevention and the handling of hazardous substances.
5. Give prior notice of any significant change in processes, materials or subcontracting.
6. Ensure that the staff involved in providing the service, including their subcontractors, have the necessary qualifications and competence to ensure compliance with the applicable requirements.
7. Report any environmental incident that could affect our facilities or activities.
8. Provide, when required, documentation or evidence of compliance.
Our organisation may carry out periodic assessments of supplier performance according to quality and environmental criteria.
We are grateful for your cooperation and commitment to continuous improvement and environmental protection.